Career Opportunities

SALES SUPPORT SPECIALIST

Basic Fun! is a dynamic global designer and marketer of classic, innovative children’s entertainment products and we strive to bring smiles to people of all ages. Our iconic brands and broad product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence online, in store and in family entertainment venues. The Company is proud to have valued licensing partnerships to include Hasbro, Disney, Mattel, Nintendo, Netflix, Coca Cola, Universal, Cloudco Entertainment, NFL and NBA. Basic Fun! has a portfolio of powerhouse brands that include Care Bears, Tonka, Lite Brite, K’nex, Lincoln Logs, Tinker Toys, Playhut, Uncle Milton, Fisher Price Classics, Mash’emsand Littlest Pet Shop. All of us at Basic Fun! are dedicated to enriching lives and creating unforgettable moments through imaginative play.

Position Overview:

Reporting directly to the Sales Support Manager, this position will provide general business development support to the Sales Director of specific customers including leading .com, mid-tier, distributor, and specialty retail channels.

Responsibilities include but not limited to:

• Coordinate with multiple internal departments (Operations, Marketing, and Accounting) and external representatives and distribution partners to ensure account expectations are met or exceeded.

o Tasks include: quotes, item maintenance, sample/mock up requests, gathering images/gathering web-copy requests, assist with forecasting within the Basic Fun! Intranet, and presentation development.

• Coordinate with domestic and import operations teams to communicate changes/cancellations and tracking of open orders.
• Assist in the maintenance of accurate forecasting and reporting. Add new items to forecast & assist in forecast clean up as needed.
• Participate in the monitoring of sales and inventory activity versus forecast for assigned sales channel.
• Attend and participate in team meetings and training sessions.
• Create sales & inventory reports at the direction of the Sales management team.
• Request assets needed for catalogs or promotion.
• Complete, submit, and follow up on all Channel Management forms needed for exclusive items.
• Create Deal Sheets for markdowns, chargebacks & promos and submit for internal review and approval.
• Assist the Marketing & Finance teams with co-op classicalness or payment discounts as needed.
• Set up Basic Fun as a vendor in NEW customer portals, obtain and complete documents & forms needed for initial set up.
• Complete internal Customer Set Up Forms for any new customers being brought on under the designated Sales Lead.
• Communicate with customers to ensure they are up to date on PO status’ & any new available items/ opportunities.
• Performs other duties and special projects as assigned.

Skills, knowledge and abilities:

• 3 – 5 years Consumer Product Experience.
• Proven experience in working in cross functional teams (Sales/Operations/Marketing/Accounting).
• Highly motivated, driven, detail-focused, resourceful, self-starter.
• Experienced in effectively coordinating and executing multiple tasks simultaneously and efficiently while working with conflicting priories in a fast-paced environment.
• Meticulous attention to detail.
• Proven excellent Excel (i.e., Pivot Tables, V-Lookup) and Power Point skills.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to work well under pressure.
• Demonstrable relationship management skills, coupled with a high level of professionalism.
• Proven planning skills with the ability to think outside the box and see the big picture, which impacts decisions/actions.

Full-time on-site position located at our company’s headquarter offices in Boca Raton, Florida.

We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our weekly remote workday as we thought it would be the day most beneficial and effective for Basic Fun! and our employees.

OUR CORE VALUES!

• We Love Delivering WOW!
• Act with Integrity and Do the Right Thing.
• Inspire Passion for Creativity and Innovation.
• Be Disciplined to Create Lasting Impact.
• Play, Have Fun and Laugh Together.
• Embrace Humility.
• Pursue Growth and Learning.
• Hustle and Act with a Sense of Urgency.
• Commit to Excellence.
• Gratitude Keeps Us Grounded.

Apply Here

Basic Fun! is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.

Basic Fun! is a dynamic global designer and marketer of classic, innovative children’s entertainment products and we strive to bring smiles to people of all ages. Our iconic brands and broad product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence online, in store and in family entertainment venues. The Company is proud to have valued licensing partnerships to include Hasbro, Disney, Mattel, Nintendo, Netflix, Coca Cola, Universal, Cloudco Entertainment, NFL and NBA. Basic Fun! has a portfolio of powerhouse brands that include Care Bears, Tonka, Lite Brite, K’nex, Lincoln Logs, Tinker Toys, Playhut, Uncle Milton, Fisher Price Classics, Mash’emsand Littlest Pet Shop. All of us at Basic Fun! are dedicated to enriching lives and creating unforgettable moments through imaginative play.

Position Overview:

In collaboration with the Vice President Global Brand Marketing, this position is responsible for the development and successful execution of the Brand strategy for assigned product lines. This role is expected to be a business driver for the company. Having accountability for assigned Product Lines and brands, this individual will act as the hub for their select Product Lines / Brand(s) and collaborate with sales, product development, operations, digital marketing & marketing services, creative services and other cross-functional teams to achieve successful results.

Strong leadership and relationship management skills are essential along with storytelling, strategic thinking and project management abilities.

Responsibilities include but not limited to:

• Manage all functions of the brand management discipline across cross-functional teams for assigned product line(s).
• With direction from Management, create Line Plans / Line Extension strategies and execute elements of the product commercialization process, including close collaboration with the product development team; assisting in driving the development cycles against the product launch milestones; managing Product Specs, costing targets, margin requirements while delivering market-relevant product solutions that possess a strong price/value proposition.
• Identify and recommend consumer-focused product marketing trends, competitive threats and new product and packaging opportunities and strategies to drive growth of new and existing product categories.
• Act as the Brand/Product ambassador to both internal and external constituencies for assigned product lines.
• Create reports and other materials to communicate updates and changes to product lines and Brand Decks throughout the product commercialization process.
• Collaborate with the creative services team to drive packaging and graphic design direction.
• Provide leadership to maintain the established visual personality and brandprint for all assigned Brands.
• Manage the flow of information and communications with product development and creative services teams and the Hong Kong office.
• Review and approve all product concepts and design samples.
• Manage Product Line information flow to sales team, including sales collateral materials, presentations, competitive set data, marketing plans, and brand decks.
• Work with global sales team to support distribution channels, including channel management initiatives inclusive of products and promotions, in-store support, and key account sales presentations. Participate in developing account-specific sales plans for assigned Product Lines. Attend retailer business review meetings for key accounts, when necessary.
• Manage all promotional and merchandising planning, collaborate with marketing services team to execute all promotional activities/activations, including PR, traditional media and all social media platforms and amplifications.
• Track category trends and retail environments/channels; use intel to illuminate priorities and Product Line planning.
• Direct the development and management of outbound communications materials, including, creative briefs, Web copy, e-commerce assets, trade show presentation and messaging, sales collateral materials, print and digital media platforms.
• Monitor product activity at national accounts. Maintain an understanding of online e-commerce activity. Ability to analyze activity and provide product insights/ recommendations.
• Create and manage marketing plans, budgets and analysis for assigned product lines.
• Collaborate with digital and social media marketing and sales teams to ensure assigns product lines are properly represented on e-commerce sites/accounts.
• Prepare product concept Decks for presentation to Licensors for assigned Product Lines/Brands.
• Collaborate with licensing team to maintain communication with licensors. Work with licensors during brand planning and product development process.
• Full-time on-site position located at our company’s headquarter offices in Boca Raton, Florida.
  Our office is in-person Monday through Thursday with the option to work from home on Friday.

We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our weekly remote workday as we thought it would be the day most beneficial and effective for Basic Fun! and our employees.

Skills, knowledge and abilities

• Bachelor’s degree or equivalent experience, preferably in Marketing
• Must have 3-5 years of relevant marketing, brand and/or product management experience
• Proficient in Excel, forecasting, POS sales, analyzing large amounts of data and providing the so what behind the numbers to drive growth, innovation/use for business cases
• Practical knowledge of the product development and manufacturing functions as it relates to the product commercialization process
• Strong presentation, written and verbal skills; experience with Microsoft suite is required
• Highly organized and efficient. Ability to thrive in a fast-paced and time-sensitive environment
• Experience selling /presenting to retail buyers, Toy category experience preferred
• Experience in trade shows, product & lifestyle photography shoots, consumer insights
• Ability to travel, as needed

OUR CORE VALUES!

• We Love Delivering a WOW!
• Act with Integrity and Do the Right Thing.
• Inspire Passion for Creativity and Innovation.
• Be Disciplined to Create Lasting Impact.
• Play, Have Fun, and Laugh Together.
• Embrace Humility.
• Pursue Growth and Learning.
• Hustle and Act with a Sense of Urgency.
• Commit to Excellence.
• Gratitude Keeps Us Grounded.

Apply Here

COME PLAY WITH US!

Basic Fun! is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.

Basic Fun! is a dynamic global designer and marketer of classic and innovative children’s entertainment products. The Company’s iconic brands and broad product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence on-line, in store and in family entertainment venues. The Company is proud to have valued licensing partnerships to include Hasbro, Disney, Mattel, Nintendo, Netflix, Coca Cola, Universal, Cloudco Entertainment, NFL and NBA. Basic Fun! has a portfolio of powerhouse brands that include Care Bears, Tonka, Lite Brite, K’nex, Lincoln Logs, Tinker Toys, Playhut, Uncle Milton, Fisher Price Classics, Mash’emsand Littlest Pet Shop. Basic Fun! is dedicated to enriching lives and creating unforgettable moments through imaginative play.

Position Overview:

This customer service focused position will be responsible being the integral connection between clients, distributors, and internal stakeholders, ensuring seamless communication and efficient coordination. This position will also be responsible coordinating the Sales Sample process.

Responsibilities include but are not limited to:

• Customer Communication and Cross-functional Collaboration
  • Be the primary contact for clients, distributors, and internal teams, addressing inquiries promptly and ensuring a positive client experience.
  • Work closely with the sales, production, and logistics teams to ensure seamless operations.
  • Provide accurate and detailed information about products, services, and order status.
• Order Processing
  • Receive and process customer orders, ensuring accuracy and timeliness.
  • Utilize Electronic Data Interchange (EDI) systems for efficient order processing.
  • Coordinate with production and logistics teams to track and update order status.
  • Communicate any delays or issues to customers and propose suitable solutions.
• Inventory Allocation and Verification
  • Manage inventory allocation and customer forecasts to fulfill customer orders efficiently.
  • Verify inventory levels and coordinate with the inventory control manager to ensure accurate stock information.
• Issue Resolution
  • Address and resolve customer concerns, including product defects, shipping issues, and quality complaints.
• Documentation and Record Keeping
  • Maintain accurate and organized customer records, order histories, and communication logs.
  • Utilize EDI systems for efficient documentation and data exchange.
  • Generate reports and analyze data to identify trends and areas for improvement.
• Communication with 3PL
  • Collaborate with various Third-Party Logistics providers globally to coordinate shipping and distribution.
  • Ensure seamless communication and alignment with 3PLs on inventory levels, order fulfillment, and shipping logistics.
  • Strong written and verbal communication skills with exemplary execution of tasks.
• Sales Sample Process
  • Responsible for processing (opening, unboxing, unpacking) organizing, and tracking samples.
  • Conduct Quality Assurance of all incoming samples with product data against merchandise.
  • Partner with operations team to obtain ETA’s (Estimated Time of Arrivals) and report data to requesting teams.
  • Manage sample logistics and work with partners to effectively communicate product prioritization.
  • Reviews the TBD Container Report daily to keep track of estimated sample arrival dates.
  • Utilizes the Sales Sample Tracker Form to keep an active log of any incoming Sample Requests.
  • Participates in Weekly Meetings discussing product development timelines to ensure adequate product knowledge and estimated on shelf dates.
  • Communicates cross-functionally between Sales, Operations, and Creative teams to meet request deadlines and maintain sample order accuracy.
  • Utilizes the Sample Master Form to gain knowledge of production start dates and estimated sample availability dates.
  • Route and track samples according to order requirements and desired destinations.
  • Collaborates and works diligently to find solutions to sample challenges.
  • Adheres to schedule requirements and reports issues as needed to manage partner expectations.
  • Takes a keen approach to learning and researching products in order to enhance their ability to identify issues and inconsistencies in the merchandise.
  • Always mindful of the sample process and adds value by continuing to improve efficiency, streamlined procedures and proactive communication.

Skills, knowledge and abilities:

• Education: High school diploma or equivalent; Bachelor’s degree preferred.
• Experience:
  • Previous experience in customer service, preferably in a manufacturing environment.
  • Demonstrated experience with Electronic Data Interchange (EDI) systems.
  • Experience in inventory management and coordination with 3PLs a plus.
• Communication Skills: Excellent verbal and written communication skills.
• Problem Solving: Strong problem-solving skills and the ability to make decisions quickly.
• Organizational Skills: Attention to detail and the ability to manage multiple tasks simultaneously.
• Team Player: Ability to work collaboratively with cross-functional teams.
• Computer Skills: Proficient in using CRM software, Microsoft Office, and other relevant tools.
• for leading the Operations team by allocating and coordinating workflows and identifying best practice to ensure service delivery standards are met. Independently determines the work priorities of the position, consistent with prescribed deadlines.

Full-time on-site position located at our company’s headquarter offices in Boca Raton, Florida.
We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our weekly remote workday as we believe it to be the day that is most beneficial and effective for Basic Fun! and our employees.

OUR CORE VALUES!

1. We Love Delivering WOW!
2. Act with Integrity and Do the Right Thing.
3. Inspire Passion for Creativity and Innovation.
4. Be Disciplined to Create Lasting Impact.
5. Play, Have Fun and Laugh Together.
6. Embrace Humility.
7. Pursue Growth and Learning.
8. Hustle and Act with a Sense of Urgency.
9. Commit to Excellence.

Apply Here

Our office is in-person Monday through Thursday with the option to work from home on Friday.

OUR CORE VALUES!

1. We Love Delivering WOW!
2. Act with Integrity and Do the Right Thing.
3. Inspire Passion for Creativity and Innovation.
4. Be Disciplined to Create Lasting Impact.
5. Play, Have Fun and Laugh Together.
6. Embrace Humility.
7. Pursue Growth and Learning.
8. Hustle and Act with a Sense of Urgency.
9. Commit to Excellence.
10. Gratitude Keeps Us Grounded.

Apply Here

Basic Fun! is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.